Cookie Policy

1. Our Use of Cookies

At ShopiBot, we use only essential cookies to ensure the chatbot functions properly on your Shopify store. We keep things transparent and privacy-focused — no tracking, no advertising, and no hidden data collection.

Our cookies exist purely to make your customers' live chat experience seamless and reliable.

2. What Cookies Do We Use?

We use a single essential cookie:

3. What Does Our Cookie Do?

• Functionality: Keeps the chat session active when a customer navigates between pages, so the conversation continues smoothly.
• User Experience: Prevents multiple trigger messages and ensures consistent chatbot behavior across the website.
• Session Management: Maintains temporary context so the chatbot can understand and respond accurately during a browsing session.
• Duration: This cookie is temporary — it is automatically deleted once the chat session ends or after 24 hours, whichever comes first.

4. What Do We Collect Through Cookies?

Our cookie does not collect personal data on its own. It only holds temporary technical information necessary for real-time chat operation, such as:

• Session context (to maintain conversation flow)
• Dialogue continuity across store pages
• Technical state of the chat widget (e.g., open or minimized)

Any customer data (such as emails, conversation history, or photo analysis results) is stored directly within the merchant's Shopify database, not by ShopiBot.

5. Do We Need User Consent?

Our cookie is classified as essential under global privacy laws, including:

• GDPR (EU/UK)
• CCPA/CPRA (California)
• PDPL (UAE)

Therefore, explicit consent is not required. However, for transparency, we recommend merchants mention ShopiBot's cookie in their own store's privacy or cookie notice.

6. Our Commitment

7. Contact

For any questions regarding this Cookie Policy, please contact: